Confirmation is modern, streamlined and quick! Once an online request is completed, no separate client authorisation is required and payment is made through centralised billing – where a bank letter request used to take weeks to send out, it now takes less than ten minutes. If that wasn’t enough, we are now seeing bank letters returned before the audit starts, and with accurate content, thus saving us time and, therefore, money on an audit.

The platform has allowed us to provide our customers with a quicker turnaround time, helping us to provide a standard format and reduce confirmations received by post, fax and email. The platform is secure, we know every request we receive come from a validated audit firm and always contain a client authority. 

The big advantage of using Confirmation is that we are sure that all requests are authorised by the customer and there is no need to check the signatures and their validation. Confirmation is a very intuitive tool, we can easily move requests through departments and hold the request when it is not completed.